Embracing Our New Values at Verifile

At Verifile, we have always been driven by a commitment to excellence, innovation, and integrity. As we continue to grow and adapt in an ever-changing world, we recognise the importance of having values that truly reflect who we are and where we are headed. We like to say, “Our Values Set Us Apart” because they guide every aspect of our business, from how we make decisions to how we treat one another. Today, we are thrilled to announce the launch of our new values, designed to better align with our mission and vision for the future.

Why We Changed Our Values

Our previous values have served us well, guiding our decisions and shaping our culture. However, as we have expanded globally and faced new challenges, it became clear that we needed a refreshed set of values that could better support our current and future goals. These new values are a reflection of our commitment to continuous improvement and our desire to remain at the forefront of the background screening industry.

Our New Values

	Put People First: We recognise that people are at the heart of our success. Our commitment to empathy, respect, and open communication ensures that everyone feels valued and respected.
	Be Curious: Innovation is driven by curiosity. We encourage questioning the status quo, embracing change, and constantly seeking better solutions.
	Own It: Personal accountability is key to our success. We take ownership of our work, strive for excellence, and continuously seek growth.
	Succeed Together: Collaboration is essential. By valuing teamwork and partnerships, we create a culture of mutual support and shared success.
	Delight Your Customer: Our customers are at the heart of everything we do. We go above and beyond to exceed their expectations and deliver exceptional experiences.

What We Hope to Achieve

These values are more than just words; they are the guiding principles that will drive our actions and decisions. We believe they will help us:

• Foster a Stronger Culture: By embracing these values, we aim to create an environment where everyone feels empowered, supported, and motivated to do their best work.
• Enhance Customer Relationships: Our focus on delighting customers and putting people first will strengthen our relationships and build lasting trust.
• Drive Innovation: curiosity and ownership will lead to more innovative solutions and continuous improvement.
• Achieve Shared Success: Valuing collaboration and mutual support will help us achieve our goals together, as a unified team.

How You Can Get Involved

We invite all our stakeholders—customers, partners, suppliers, and potential employees—to join us on this journey. Here are a few ways you can get involved:

• Engage with Us: Share your feedback and ideas on how we can better embody these values in our interactions and services.
• Collaborate: Partner with us to explore innovative solutions and create exceptional experiences for our mutual customers.
• Stay Informed: Follow our updates and initiatives as we continue to integrate these values into every aspect of our business.

“Our Values Set Us Apart” is more than a slogan - it’s the essence of how we operate. We are excited about this new chapter and look forward to the positive impact these values will have on our company and all those we work with. Together, we will continue to drive excellence, innovation, and success.