2022



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| Identity and Documents Verification Checks
September 20, 2022
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Verifile Awarded a Place on the G-Cloud 13 Framework

“This accreditation reflects our continued commitment to the UK public sector. I would like to personally thank the team here at Verifile who work so hard to maintain industry-leading standards.”
Eyal Ben Cohen, Verifile’s CEO.

We’re delighted to announce that Verifile has been awarded a place on the G-Cloud 13 framework. This means we are an approved Crown Commercial Service supplier for cloud-based services.

Verifile has been supplying public sector organisations in the UK since 2005 and were first approved on the G-Cloud 11 framework in 2019. Our global employment screening services include digital identity, DBS and driver checks, references and qualification checks, as well as full service Baseline Personnel Security Standard (BPSS) vetting.

What is G-Cloud?

G-Cloud is the UK Government’s procurement framework for cloud-based services. As well as being an attestation of quality, the G-Cloud framework aims to make procurement of cloud-based services via the Digital Marketplace both cost and time effective for organisations across the UK public sector.

This includes central and local government, health and education providers, devolved administrations, emergency services, and defence and not-for-profit organisations. During the tender process, suppliers are carefully evaluated and pre-agreed terms and conditions offer buyers solid contractual safeguards.

Verifile’s quality commitment

Quality is the cornerstone of all Verifile’s services. We vet our data sources meticulously to ensure all the information supplied to our clients is of the highest standard.

However, our insistence on guaranteeing quality extends further still; to the way we run our business. We hold four ISO certifications, Investors in People accreditation, Cyber Essential Plus certification, National Security Inspectorate (NSI) Gold certification and we have also won the Queen’s Award for Enterprise in recent years.

Further information

You can find out more about G-Cloud and Verifile’s full range of services by viewing our listing on the Digital Marketplace when G-Cloud 13 launches on November 9 th 2022, or you can contact us directly by email sales@verifile.co.uk or tel 01234 60 80 90. To view our public sector offering visit our public sector page.

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| Identity and Documents Verification Checks
August 26, 2022
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New Digital Identity Verification Legislation – 1st October 2022. Are You Ready?

New Digital Identity Verification legislation comes into effect on 1st October – and it promises to be a game-changer for businesses.

Rather than meeting candidates in person, or checking and copying original identification documents, businesses will be allowed to digitally verify the identity of candidates applying for a job.

As well as making the recruitment process much easier for your candidates, this new legislation has huge potential benefits for your company by reducing time-to-hire, saving staff resource, making it easier for you to meet your legal obligations, and reducing the risk of fraud.

On 7th September, Verifile’s Head of Customer Success, Alex Belford, is hosting a webinar for our key clients to share the processes businesses need to have in place by 1st October.

Participants will also see a demonstration of our new certified software and will be able to put their questions directly to our partners Yoti and Post Office EasyID, as well as Verifile’s Senior Solutions Consultant, David Cole, and Customer Success Manager, Jace Kim.

What are Digital Identity Checks?


Digital Identity Checks are a new government-approved method to digitally verify the identity of candidates applying for a job.

When you verify your applicants’ identities digitally, you no longer need to meet them in person or check and copy their original identification documents.

Digital Identity Checks can be used for Right to Work, Right to Rent, DBS, and Disclosure Scotland.

During the pandemic, temporary measures were introduced that enabled businesses to perform identity checks remotely using copies of identification documents. These measures will END on the 30th September 2022.

From 1st October 2022, businesses will either need to be in possession of original IDs to do an identity check OR have a Digital ID verification platform in place to manage the whole process on your behalf.

How does Verifile’s Digital Identity Verification platform work?


At Verifile, we have partnered with industry leaders Yoti and Post Office EasyID to build software that will enable your candidates to do their ID checks using an app on their smartphone or device.

Here’s how it works:

  1. The candidate uses the camera and, where possible, the chip reader on their smartphone or tablet, to carry out security checks on their identity documents.
  2. They take a selfie and this likeness is digitally compared to the photo on the identity document. Note: it’s much more difficult to use a fake identity in a digital identity check than it is in person so digital identity checking reduces the risk of fraud.
  3. The checks take a couple of minutes and the result is available immediately. We notify the employer automatically once the process is complete.
 

Trust Verifile to manage your Digital Identity Checks


At Verifile, we understand how important it is to have a partner you can trust with the security of your data and provide robust, cost-effective solutions to keep your business running effectively.

That’s why we work with industry leading partners such as Yoti and Post Office EasyID – and why we invest so heavily in security, accreditations, and screening and education for our own staff – because we won’t take any chances with your data.

This new legislation is an opportunity for you to streamline your recruitment processes, get the right people in post more efficiently, and have peace of mind your processes comply with employment regulations.

Register for the webinar here and pre-submit your questions to our panel using this form. Get more information about Verifile’s Digital Identity Verification platform here.

 

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May 23, 2022
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How to boost HR productivity by using WorkPass for reference requests

It’s frustrating to spend HR resource on an activity that primarily benefits other companies, rather than adding value to your organisation. 

Our client, Virgin Money, receives over 1000 reference requests each year. If they didn’t use WorkPass, our market leading income and verification service, they would need 2 FTEs to manage these requests alone. 
 
Because they use WorkPass, they can focus on tasks that bring direct benefits to their leaders, colleagues, and themselves instead.
 
This is crucial right now as employees are leaving jobs and applying for new ones at an unprecedented rate. 
 
WorkPass is free to employers, easy to use, and takes no more than a couple of hours to implement. 
 
Want to stop wasting valuable HR time on reference requests that don't benefit your organisation? Read on to find out how to select an income and employment verification service you can trust. 

Income and employment verification services during The Great Resignation

The Great Resignation is the term coined in the US for the unprecedented movement of staff over the last couple of years. 
 
According to Bloomberg, 89% of UK managers said their business currently had vacancies, and 60% said finding new staff is harder now than before the pandemic. 
 
This is putting huge pressure on HR departments. Recruitment pipelines are blocked with constant delays so it takes longer to recruit, verify, and hire. At a time when they really need to focus on recruiting and retaining staff, HR teams are bombarded with reference requests from past employees.  
 
The problem is, HR teams have a legal obligation to provide this information, and they are aware their ex-colleagues often need their request to be fulfilled before an organisation will make them an offer. 
 
Plus, requests for income verification for a mortgage or rental come from existing employees who HR teams really want to take care of. 
 

Automate your reference requests and save time

WorkPass is a market-leading employment and income verification service that frees up your HR team so they can get on with the work that really needs to be done. 
 
When organisations work with us, they direct all employment reference and income verification requests to WorkPass. 
 
It takes requesters seconds to obtain an automated employment verification, whereas it can take weeks for HR departments to return completed reference request forms, particularly when the job market is so fluid.
 
No more chasing HR teams with urgent reference requests for ex-employees and leavers. No more answering enquiries from mortgage lenders, estate agencies, or landlords. Simply upload your employment records once a month and get on with something else!
 

How does WorkPass work?

It’s a simple 3-step process.
 
Step 1: Upload a copy of your employment and payroll records for past and current employees. You only need to provide information that you would include on a reference or confirmation of an employee's salary. If an employee requires bespoke wording for their reference, you can add this manually.
 
Step 2: Direct all enquiries for information about your previous employees, exit references, and salary confirmations to WorkPass.
 
Step 3: Each month after payroll, send your updated records to the system.
 

What are the benefits of an automated system for handling reference request forms?

Everyone wins with WorkPass.
 
  • Employees don’t have to wait for references/salary information. This means they can start jobs, get mortgages approved, or put tenancy agreements in place faster.
  • WorkPass clients don’t have to waste valuable HR time and effort fulfilling requests that add ZERO value to their organisation. 
  • Requesters don’t have to waste time researching where to send requests, composing and sending emails, or chasing – and chasing again.
 
Plus WorkPass is easy to use, time-efficient, and free to employers. It removes unnecessary workload from your HR team and allows them to focus on value-added tasks for your organisation. 
 

How can you be sure the system is secure?

At WorkPass, we use security software in every area of the website where we send or receive personal information. Information sent to or by us using this software is protected by encryption. In other words, we convert all the information into code which means it can't be read or altered by anyone who isn't authorised to do so.
 
Our systems are constantly being monitored and audited, both internally and by external assessors.
 
We have three relevant ISO accreditations (9001, 22301, and 27001), and Cyber Essentials Plus (CE+). We also have a fourth ISO in environmental management (14001) and the silver Investors In People award. 
 
And when it comes to data protection, we have you covered. We help employers comply through the use of consent code – a free employee account that allows individuals to request a copy of their data and track who accessed their file.
 

Case Study: Virgin Money

 
Before they used WorkPass, the HR team at Virgin Money faced a never-ending backlog of reference requests. These requests took 2 FTEs to fulfil and pulled staff away from the work that benefited the organisation. 
 
Following a rigorous selection process, the team started using WorkPass to handle all their references and income verification requests. They found the software quick and easy to use and most importantly it released their staff to focus on value-added tasks. Plus they finally had peace of mind knowing the requests were being managed efficiently.
 
“Doing the reference requests manually was a huge drain on the team and took us off more important tasks that we needed to focus on,” Aileen Boyd, Virgin Money’s Colleague Change Manager explained. “It was a sigh of relief when we started using WorkPass. We’d never think about being without it.”
 
Read the full case study here. 
 

Income and employment verification services: top takeaways

 
  • Using secure, automated software to manage your reference requests enables your HR team to focus on services that directly benefit your organisation, rather than your competitors. 
  • When selecting income and employment verification services, you need to be confident all the information you provide is secure and conforms to data protection law. 
  • WorkPass is a market-leading income and employment service that is used by leading companies such as Virgin Money, Xerox, and the AXA Group. Workpass is free for employers to use. Our clients save time and have the peace of mind to know all their reference requests are managed securely and efficiently.
 
Ready to stop wasting time on reference requests? Contact +44 (0) 1234 60 80 90. 
 
 

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